If you’ve experienced problems with your Apple and Goldman Sachs card – such as unresolved charge disputes, delays in getting refunds, or incorrect information on your credit report – you might be entitled to compensation.
Recently, the U.S. Consumer Financial Protection Bureau (CFPB) ordered Goldman Sachs and Apple to pay $89 million for mishandling Apple Card customers’ disputes. This ruling addresses significant failures that impacted cardholders like you. Here’s what happened:
What Went Wrong?
The CFPB found that Apple neglected to forward thousands of charge disputes to Goldman Sachs, leaving customers without resolution for disputed charges. In some cases, this also led to incorrect negative marks on credit reports—hurting credit scores and making future financial activities more difficult for cardholders.
Additionally, when disputes were complicated, Goldman Sachs failed to follow feeral law in investigating and resolving these claims, leading to long delays and unresolved issues for many.
Were you misled about interest-free payment plans?
The investigation also revealed that some customers were misled about the interest-free payment plans for Apple products like the iPhone. While Apple marketed the card’s lack of fees, purchases were not necessarily free of interest, leaving some customers with unexpected charges.
Why this matters for you
Consumers who used the Apple Card, especially those who filed disputes or participated in interest-free plans, may have been directly affected by these issues. You could be eligible for compensation due to these violations.
How can we help
At Poynter Law Group, we are dedicated to holding financial institutions accountable when they violate consumer protection laws. If you believe you were impacted by the Apple Card mishandling—whether through unresolved charge disputes, damaged credit, or hidden interest fees—contact us today.
We can review your case, explain your legal rights, and guide you through the process of seeking the compensation you deserve.
Get in Touch
If you’ve been affected by these issues, don’t wait. Reach out to Poynter Law Group today for a free consultation. Let us help you fight for your rights as a consumer.