PLG News & Insights

Poynter Law Group Investigates EngageMED Data Breach Incident

Written by Poynter Law Group | Sep 13, 2024 7:00:38 PM

Poynter Law Group is currently investigating a potential data breach involving EngageMED, Inc., a healthcare services company. Recent reports suggest that sensitive personal and medical data belonging to numerous individuals may have been compromised.

Who is EngageMED, Inc.?

Founded in 1995, EngageMED, Inc. operates as a management services organization (MSO) specializing in a range of healthcare support services. Headquartered in North Little Rock, Arkansas, the company employs over 500 staff and provides administrative, revenue cycle, and IT services to a variety of healthcare providers, including independent practices and hospital-owned clinics throughout the state. EngageMED’s expertise extends to value-based payment programs, helping healthcare organizations streamline operations and improve financial performance.

Details of the Data Breach

EngageMED recently disclosed that it experienced a cyber incident, which involved unauthorized access to its systems. On July 3, 2024, the company identified unusual activity within its network, which led to an immediate investigation. Upon further review, it was determined that the breach may have exposed sensitive data between June 12, 2024, and July 3, 2024. This data breach potentially affects both personal identifiable information (PII) and protected health information (PHI).

The information that may have been compromised includes:

  • Full names
  • Social Security numbers
  • Residential addresses
  • Dates of birth
  • Government-issued ID numbers
  • Medical details (e.g., patient ID numbers, diagnosis information, procedure codes, provider details)
  • Health insurance data
  • Claim and billing information related to healthcare services

Timeline and Response

On August 30, 2024, EngageMED posted an official breach notice on its website, and it subsequently reported the incident to the U.S. Department of Health and Human Services. Since then, EngageMED has been working to notify individuals whose information may have been compromised, providing guidance on steps they can take to protect themselves.

The notice highlights EngageMED’s commitment to addressing the breach and safeguarding the personal information of those impacted. However, the full scope of the breach and the number of individuals affected is still under review.

Next Steps and Legal Assistance

Poynter Law Group is actively investigating the EngageMED data breach to determine the legal options available for affected individuals. Data breaches of this nature can expose individuals to identity theft, financial fraud, and other risks. Poynter Law Group is prepared to help those impacted understand their rights and seek appropriate compensation for any harm resulting from the incident.

If you believe you may have been affected by this breach, we encourage you to reach out to Poynter Law Group for a free consultation. Our experienced team will help you navigate the complexities of the breach and assist in protecting your personal and financial security.

For more information on how to protect yourself following this breach, visit EngageMED’s website or contact Poynter Law Group directly.